An order management system (OMS) is the digital tool that allows enterprises to control purchase orders from sales capture through final completion.
It coordinates shipping data across multiple sales platforms to offer comprehensive visibility into fulfillment details throughout the order-to-cash journey.
An OMS aids organizations control the end-to-end order workflow optimally, from the time a buyer creates an order to its accurate processing and necessary return.
It improves inventory management by providing live insights on oms inventory counts and order details, helping enterprises to enhance their distribution operations and improve buyer experience.
An oms effective OMS synchronizes order management system oms with other enterprise systems like online store platforms, fulfillment management systems, accounting software, and logistics carriers to drive a integrated order fulfillment ecosystem from initiation to finish.